Shipping & Returns Policy

---

SHIPPING POLICY 

WE CAN ONLY SHIP TO UK AT THE MOMENT WE ARE WORKING ON EXPANDING SOON.

All orders are sent via 1st class royal mail free of charge with no minimum spend. Most orders are delivered next day

but this is very location dependant and recommend up to 3 days from order being dispatched.

Our cut of times for same day dispatch are as follows:

Monday - Friday 16.00

Saturday 11.00

Sunday closed

We do not ship on bank holidays.

All order made after these times will be sent the next working day.

Tracking numbers provided are only for proof of delivery and will not give date or times for delivery.

www.end-tackle.co.uk is committed to excellence, and the full satisfaction of our customers.

www.end-tackle.co.uk proudly offers shipping services. Be assured we are doing everything in our

power to get your order to you as soon as possible. Please consider any holidays that might impact

delivery times. www.end-tackle.co.uk also offers same day dispatch.

2. SHIPPING

All orders for our products are processed and shipped out in 1-3 business days. Orders are not

shipped or delivered on Sundays or holidays. If we are experiencing a high volume of orders,

shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there

will be a significant delay in the shipment of your order, we will contact you via email.

3. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct.

We do our best to speed up processing and shipping time, so there is always a small window to

correct an incorrect shipping address. Please contact us immediately if you believe you have

provided an incorrect shipping address.

4. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are

subject to a restocking fee to be determined by us.

5. LOST/STOLEN PACKAGES

www.end-tackle.co.uk is not responsible for lost or stolen packages. If your tracking information

states that your package was delivered to your address and you have not received it, please report to

the local authorities.

6. RETURN REQUEST DAYS

www.end-tackle.co.uk allows you to return its item (s) within a period of 14 days. Kindly be advised

that the item (s) should be returned unopened and unused.

7. OUT OF STOCK ITEM PROCESS

www.end-tackle.co.uk has the following options in the event there are items which are out of stock

www.end-tackle.co.uk Cancel and refund out of stock items and ship remaining items in order.

8. IMPORT DUTY AND TAXES

When dealing with www.end-tackle.co.uk you have the following options when it comes to taxes as

well as import duties:You have the option of pre-paying whereby www.end-tackle.co.uk will include

the amount in the price of the order.9. ACCEPTANCE 

By accessing our site and placing an order you have willingly accepted the terms of this Shipping 

Policy. 

9. CONTACT INFORMATION 

In the event you have any questions or comments please reach us via the following contacts: 

Email - sales@end-tackle.co.uk

RETURN POLICY

Last updated June 17, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@end-tackle.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

End-tackle

Attn: Returns

RMA #

98 Fairfield avenue

Fareham, Hampshire Po141el

United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least twenty eight (28) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

sales@end-tackle.co.uk